Returns & Exchanges

At Ome, we want you to be completely satisfied with your home essentials. If your purchase isn't a perfect fit for your space, we offer a 30-day window for returns and exchanges on all eligible items.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Affix Shipping Label

Print the prepaid shipping label provided by our portal and securely attach it to the outside of your box before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing